LOCATION: Street Office
HOURS: Full-time
PURPOSE: To provide efficient support to the fee earner in managing a high-volume caseload, ensuring matters progress smoothly and that clients receive an ethical, professional and high standard of service.

KEY RESPONSIBILITIES:

• Producing accurate transcriptions of dictation and correspondence for a fast-paced fee earner.
• File opening across residential sales and purchases
• Undertaking initial Anti-Money Laundering (AML) checks
• Producing client care letters
• Collating office copies and relevant title documentation
• Gathering redemption statements and other relevant information from lenders and third parties
• Undertaking property and conveyancing searches as required
• Producing draft client correspondence, contracts and contract packs for review
• Assisting with exchanges
• Acting as the first point of contact for client and third-party communications, ensuring enquiries are dealt with promptly and appropriately
• Maintaining and building excellent client and third party relationships, through effective and timely communication and resolution of issues
• Escalating issues where appropriate
• Working on post completion matters including registrations, file closing and archiving
• Ensuring the smooth operation of the company’s conveyancing case management system

Applicants should have residential conveyancing experience. They must be confident working at pace, managing a busy caseload and supporting a high-volume residential conveyancer who works extensively with dictation.

To apply, contact Shelley Hankins, at Shelley_Hankins@chubb-bulleid.co.uk or call 01749 836105 for a confidential chat.